Sales Support Advisor

Company Background:

The Keystone Group consists of Keystone Lintels, IG Lintels, Keylite Roof Windows, smartroof and IG GRP.  The Keystone Group, the UK and Ireland’s largest steel lintel manufacturer offers an extensive range of steel lintels.  Keystone is the leading producer of “Special” custom-made lintels to suit individual design requirements and exact specifications.  As part of The Keystone Group, Keylite Roof Windows Ltd offer a large range of roof windows and accessories supplied with Keystone’s renowned customer service!  IG GRP manufactures and supplies quality finished product to the housing industry. Smartroof manufactures innovative modular roof systems for major house builders.

 Purpose of the Job:

We are currently recruiting for two Sales Support Advisor who will be responsible for collecting leads from external sales and builders, chasing leads to get plans and convert them to schedules and quotes.

 Job Description:

  • Responsible for measuring quality of leads submitted by external sales team.
  • Responsible for project tracking and recording.
  • Manage customer queries.
    • Make 60 calls per day chasing leads to get plans and tracking quotes.
    • Lead to enquiry conversions
    • Compiling/updating Databases.
    • Scheduling external sales appointments.
    • Providing Leads and Quote updates to support external sales visits.
  • Prepare summaries and reports for your line manager, sales team and others as required.

Personal Specifications

  • Target driven & ambitious, with excellent time management
  • Confident telesales, with a focus on customer service
  • Excellent communication skills
  • Excellent knowledge of MS Office

This demanding yet challenging position offers an excellent opportunity for a self-motivated individual to join a progressive company and to develop an exciting career.  Selected candidates must be enthusiastic with an excellent work ethic and be prepared to work hard.


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