ICT Support Engineer

(Temporary-Permanent Contract)

Job Opportunities:

The Keystone Group is the UK & Europe’s fastest growing lintel manufacturer providing a unique service to the construction industry. This demanding yet rewarding position offers an excellent opportunity for a self-motivated individual to join a progressive company and to develop an exciting career. Selected candidates must be enthusiastic and prepared to work hard!

The role:

The key duties & responsibilities for this role will involve:

  • Assisting with the day-to-day delivery of ICT services across multiple sites including UK/Ireland/Poland
  • To support current & future IT projects
  • Provide ICT training to new staff
  • Assist with intranet & internet web site development
  • Provide innovative ideas to increase ICT efficiency
  • Maintain & improve customer service levels

Job skills & requirements:

  • Experience in an IT Helpdesk/Support environment
  • Excellent PC hardware & software skills
  • Working knowledge of server technology, email systems, LAN/WAN network technologies and antivirus.
  • Working knowledge of HTML & CSS
  • The deployment of desktop devices (PC’s, laptops, printers, phones etc.)
  • The creation & maintenance of databases for asset registers.
  • Excellent customer service, interpersonal, communication & organisational skills.
  • Flexibility to adapt to new technologies
  • Must be willing to work non-standard business hours when required.

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